The following text was translated by Google Translator

---

Concepts

Data subject: A natural person (a consumer as well as a self-employed person) to whom the personal data relate (hereafter referred to as “You” or “Customer”);

Personal information: All information about an identified or identifiable customer; identifiable customer is a natural person directly or indirectly identifiable, in particular by reference to a particular identifier such as a name, identification number, localization data, network identifier or one or more specific physical, physiological, genetic, psychological, economic, cultural or the social identity of that natural person (hereafter “data” or “information”);

Administrator: An entity that determines the purpose and means of processing personal data is processing and is responsible for this processing. The personal data controller processed in connection with the operation of the abc4dog.com website is Ing. Richard Tusan, Liesková 5, 040 01 Košice, Slovakia, IČO: 17165296 (Reg. No. 805-4122), VAT ID: SK1020647430 (hereinafter also “we” or “abc4dog”);

Spammer: An entity that processes personal data for the administrator on the basis of a law or administrator’s mandate, based on a contract for the processing of personal data (hereafter also “business partner” or “partner”);

Website: Website available at www.abc4dog.com;

Purpose of processing of personal data: The reason why personal data is processed. Such reason may be, for example, performance of a contract, management of user accounts, resolution of complaints and complaints, sending of newsletters or display of advertisements based on customer interests;

Cookies: Short text files saved by your web or mobile browser. Most cookies contain a unique identifier, Cookie ID. This is a string of characters assigned to websites and servers to the browser that saved the cookie. This allows websites and servers to distinguish and identify individual browsers. Cookies are used to improve the performance of websites, evaluate their traffic, and better target marketing activities. If you browse our site, we assume you agree to use these files.

What personal data are processed?

abc4dog.com where the operator is Ing. Richard Tušan and his contractual processors, following the respective legal title and purpose of the processing, process the following personal data and categories of personal data:

• identifying and addressing data: e.g. name, surname, delivery address, billing address, registered address, ID, VAT number;
• electronic contact details: e.g. phone number, e-mail address;
• other electronic data: IP address, cookies, social network identifiers, location data used by the customer, etc.;
• other personal data associated with the contractual relationship: bank account number, usage data on our services;
• other personal information: typically data provided to customers in the order form or other documents and in communication with us, including later updates.

What is the origin of personal data?

We process the data you give us, for example, when ordering our services, registering a user account, communicating with us or signing up for a newsletter:

• identification and address data,
• electronic contact details,
• other personal data associated with a contractual relationship.

And, furthermore, the data we get automatically based on the fact that you browse our website:

• cookies,
• the web page from which you came to our website,
• IP address,
• date of access and access time,
• search questions,
• response code http and https,
• transmitted data sets,
• data about the browser and the operating system of the computer.

Why are personal data processed?

Your personal data may be processed for the following purposes:
Performing a contractual relationship

Purpose: Under contract, you are eligible to provide ordered products. In contrast, we are entitled to the payment of the prize. In order to fulfill our part and to check the fulfillment of your part of the obligation, we need to process your identification and address details, contact details and other personal data related to the contractual relationship (eg account number, etc.).

Legal basis: The processing of personal data for the purpose of performing a contractual relationship is justified by the contractual relationship between you and us. The provision of personal data in this case is a contractual requirement without which the contract can not be concluded.

Deposit Time: The storage period is determined by the duration of the customer’s contractual relationship with us.

Manage customer accounts

Purpose: We use your information to manage your questions, resolve complaints, complain with our customer support. We may also contact you with a request to fill in a satisfaction questionnaire. If you decide to use one of our social networks to communicate with us, it should be remembered that the processing of such data is also governed by the terms of those social networks that we can not influence. We also use your information to notify you of the order status and notify you of the failure to pay the prize. If you do not complete your order, we may send you an email or SMS with a reminder that you have not completed this order and, if appropriate, offer you an advantage. We believe it is a useful service because it allows you to continue with your order and you do not have to search again for the choice of the chosen tourism service provider.

In addition, we process your data in cases where your rights are being exercised in the wrong manner and in the exercise of your rights in connection with the processing of your personal data.

Legal basis: The processing of personal data for the purpose of administering customer accounts is justified by your consent. The provision of personal data in this case is voluntary. However, it would not be possible to register without the consent of processing the email address. You can withdraw your approval at any time.

Storage Time: The storage life of the data is learned by the duration of your consent. We will consider declining consent to sign up for a 4 year account.

Customer communication, satisfaction assessment, complaint handling, complaints and complaints

Purpose: We use your information to manage your questions, resolve complaints, complain with our customer support. We may also contact you with a request to fill in a satisfaction questionnaire. If you decide to use one of our social networks to communicate with us, it should be remembered that the processing of such data is also governed by the terms of those social networks that we can not influence. We also use your information to notify you of the order status and notify you of the failure to pay the prize. If you do not complete your order, we may send you an email or SMS with a reminder that you have not completed this order and, if appropriate, offer you an advantage. We believe it is a useful service because it allows you to continue with your order and you do not have to search again for the choice of the chosen tourism service provider.
In addition, we process your data in cases where your rights are being exercised in the wrong manner and in the exercise of your rights in connection with the processing of your personal data.

Legal basis: processing of personal data for the purpose of communicating with customers, assessing satisfaction, handling complaints, complaints and complaints is justified by our legitimate interest in communicating with customers. The provision of personal data in this case is not a legal or contractual requirement. You are under no obligation to provide us with your personal information for this purpose.

Storage Time: The storage life of the data is determined by the duration of the customer’s contractual relationship with us and then for a period of 4 years after its termination.

Send business announcements and offer our services

Purpose: Our customers and those who have given their consent regularly send us news about our services via email or SMS. You can quickly and easily stop receiving these business notifications at any time by using the opt-out link provided in each notification. You can also manage your preferences for business notifications in your customer account.
So if you are our customer (for example, if you have made an order with us), we may use your e-mail address that you have provided us to send business notifications of similar products unless you oppose this. In other cases, we ask you for permission to send business announcements about our products, actions, and promotional campaigns. The information you provide to us, as well as information obtained in connection with our products, such as how you use websites, ordering information, or information about your participation in the events and competitions, can be used to personalize our business announcements. You will be required to agree to receive business notifications whenever consent is required by applicable law.

Legal basis: The processing of personal data for the purpose of sending business announcements and offers of our services is justified by your consent or by our legitimate interest in direct marketing. The provision of personal information on your consent is voluntary in this case, but it would not have been possible to send you business notices without it. You can withdraw your approval at any time. The provision of personal data in this case is not a legal or contractual requirement. You are under no obligation to provide us with your personal information for this purpose.

Storage Time: The storage time is determined by the duration of your consent. We will consider withdrawing consent or terminating a legitimate interest if you do not open our commercial communications for 3 years.

Direct marketing and creation of personalized content and advertising

Purpose: Personalized Content Making and Advertising Technology allows us to show our ads on partner sites to visitors who have already shown interest in our websites or services. We strive to see only the ad that you really care about and not the ad without any connection to your person and interest. Based on the history of your orders, interests, and site behaviors, personalized content and offers can be displayed on our websites and on third-party sites and apps (including social networks). This allows cookies in particular. You can read about your cookie preferences in the Cookies section.

Legal basis: Processing of personal data for the purpose of direct marketing and creation of personalized content and advertising is justified by your consent or our legitimate interest in direct marketing. Providing personal information on your consent is optional in this case, but it would not be possible to provide personalized content and advertising to you without it. You can withdraw your approval at any time. The provision of personal data in this case is not a legal or contractual requirement. You are under no obligation to provide us with your personal information for this purpose. However, some data for this purpose are processed automatically when you browse our website.

Storage Time: The storage time is determined by the duration of your consent. The cookie storage time may vary depending on the type of cookies. Some cookies are limited by the duration of the session (so-called relational or session cookies). These are processed when the browser is running and are automatically deleted when it is turned off. Other cookies are persistent (persistent cookies). These cookies remain in the browser even after it has been shut down until the specified date, or by their manual deletion by users. According to these cookies, it is possible to identify a user’s computer when re-launching a web browser and Internet browsing. You can read more about how long to save your cookies in the Cookies section.

Running a customer competition and delivering prizes

Purpose: we conduct a customer competition, we also process your personal data according to the parameters of the competition. Typically, it is your e-mail address and your first name and last name.

Legal basis: The processing of personal data for the purpose of conducting a customer competition and delivering prizes is justified by your agreement. The provision of personal data is voluntary in this case, but without it, it would not be possible to participate in the customer competition. You can withdraw your approval at any time.

Storage Time: The storage period is determined by the duration of the customer’s competition.

Protect our rights, property or security or the rights, property or security of others:

Purpose: We may use information about how we use our website or data about your orders to prevent or detect fraud, misuse, misuse, and violation of our terms of business, and to comply with a court or other authority decision criminal proceedings, state administration bodies or conditions established by applicable law.

Legal basis: The processing of personal data to protect our rights, property or security or the rights, property or security of others is justified by the fulfillment of legal obligations or our legitimate interest in the protection of our rights, property or security or the rights, property or security of others. The provision of personal data in this case is not a legal or contractual requirement. You are under no obligation to provide us with your personal information for this purpose. However, some data for this purpose are processed automatically when you browse our website.

Storage Time: The data storage period is 4 years after the termination of our contractual relations, 4 years after their acquisition.
Accounting and tax purposes

Purpose: We also need to process your personal data because it is determined by relevant accounting and tax legislation.

Legal basis: The processing of personal data for accounting and tax purposes is justified by the fulfillment of legal obligations. We need to process this data about you.

Time of storage: We process personal data for accounting and tax purposes for a period of time set by law (eg accounting data is processed for 10 years)

Other legal obligations:

Purpose: Among the other legal obligations we have to fulfill include, for example,

Legal basis: The processing of personal data for the purpose of fulfilling other legal obligations is justified by the fulfillment of legal obligations. We need to process this data about you.

Deposit Time: Accounting data is processed for the time required by applicable law.

Who are the personal data accessed?

Your personal data is primarily made available to our employees who need this information to provide you with our products and services. In addition to our employees, we need to pass on your personal information to various business partners that enable abc4dog to work and help us provide you with better, more accurate and more personalized content, products and services. The partners to whom we entrust our personal data are carefully selected. We only work with those who are able to provide technical and organizational security for personal data to prevent unauthorized or accidental access to your data or other misuse. All of these partners are authorized to process your data solely on the basis of a personal data processing agreement in which they undertake the obligation of confidentiality. The data provided must also not be used for any purpose other than those for which we have made them available to us.

The following categories of our partners (recipients) can access your personal data:

• Partners that provide us with the transportation of our products
• In order to be able to supply our products, we use carrier services
• Partners we provide data to analyze the traffic to our website, your website behavior, and business conversions
• We try to make your experience of using our website the most enjoyable. That’s why we work with partners who perform analyzes of your traffic and behavior on our websites. Thanks to these partners, we have information about which part of our website is unintelligible, where you may be looking for the information you need and where you find it, which offers on our website you clicked on, and so on. Based on this information, we regularly improve our website.
• Partners who provide us with services that provide us with the technical service of a certain service and the technology operators we use for our services
• Partners who provide direct marketing to us and partners and technical solution operators to help us show you personalized content and advertising
• To promote and promote our services, we use marketing agencies to provide some of the information we need for accurately targeting ads to our services.
• To get the best experience while visiting our website, we will provide you with relevant information, recommend services, send reminders of orders left in your shopping cart. All of these services are based on your previous purchases, what clicks on our site and what information you have provided.
• To ensure that our ad will be shown to a relevant audience, we share your personal information, including email address, with technical solution operators, to help you see personalized content and advertising.
• Public authorities
• We make personal data available when law enforcement is required by law or is necessary for the prevention, detection and prosecution of criminal offenses and fraud, or, if required, by law, to do so.
• They may be law enforcement agencies (police, public prosecutors and courts) or financial authorities.
• Passing of personal data to these recipients does not take place regularly but only accidentally, especially when required by law.

For abc4dog to work well and provide you with services, we need to work with a number of partners who provide us with our services, provide the technical service of a particular service, or operate the technologies we use for our services. Typically, these partner categories are:

• providers of information and communication services and hosting, including cloud repositories,
• security providers and the integrity of our services and websites,
• analytical service providers,
• accountants and tax advisers,
• support service providers for customer support,
• providers of payment gateways (payment card providers),
• social network operators,
• lawyers, lawyers,
• providers of press and postal services, including couriers,
• partners working with us in loyalty programs, organizing conferences, seminars and other events.

Are personal data uploaded outside the EU?

If we pass on the personal data of our customers for processing to a third country (outside the European Economic Area including countries outside the European Union – Iceland, Liechtenstein and Norway) or an international organization, we do so only if that third country or international organization ensure the appropriate level of protection, or where the recipient of the personal data provides appropriate safeguards for their protection and the data subject’s enforceable rights and the effective legal protection of the data subjects are available in the country of destination.
The European Commission has so far recognized the appropriate level of protection in the following countries: Andorra, Argentina, Canada (trade organizations), Faroe Islands, Guernsey, Israel, Man Island, Jersey, New Zealand, Switzerland, Uruguay and the USA.

How are personal data processed?

Personal data is processed manually and automated. We keep records of all processing activities in accordance with applicable laws.

What are the data subjects’ rights?

In exercising your rights, please contact us through our contact details listed in the introduction of these policies. We reserve the right to adequately verify the identity of the applicant for the rights in question. If requests are repeated and are manifestly unjustified or inappropriate, we may charge you a reasonable fee or refuse to accept your application.
Right of access to personal data
To know if we process your personal information, you have the right to receive information from us as to whether your personal data is being processed and, if so, you also have the right to access your personal data. In case of a repeated request, we are entitled to charge a reasonable fee for a copy of the personal data provided based on our administrative costs.
Right to correct inaccurate and complete incomplete personal data
If you believe we are processing inaccurate or untrue data about you, you have the right to request a correction. You also have the right to complete incomplete data. We will do the repair or replenishment without undue delay, always with respect to our technical capabilities.
The right to erase
If your personal information is no longer required for the purposes for which it was collected or otherwise processed, or if it is found to have been processed unlawfully, you have the right to request the deletion.
Right to restrict the processing of personal data
If you do not wish to be completely erased, but only temporarily restrict the processing of your personal data, you may require us to limit the processing of your personal data.
Right to data portability
If you want us to upload your personal data to a third party, you can use your data portability right. In the event that the exercise of this right may adversely affect the rights and freedoms of third parties, we will not be able to grant your application.
Right to raise objections
You have the right at any time to object to the processing of personal data that is processed for the purpose of performing a public service task or in the exercise of public authority or for the purpose of protecting our legitimate interests. If we do not prove that there is a serious legitimate reason for processing that outweighs your interests or rights and freedoms, we will terminate the processing on your objection without undue delay.
The right to withdraw consent at any time
If your data processing is based on your consent, you have the right to revoke your consent at any time.
Right to information on automated decision making, profiling
You are not the subject of any decision based solely on automated processing, including profiling, which would have legal effects for you or would have a significant impact on you.
Right to file a complaint with the Office for the Protection of Personal Data
You have the right to file a complaint with the Supervisory Authority, the Office for the Protection of Personal Data of the Slovak Republic, with registered office at Hraničná 12, 820 07, Bratislava 27, Slovak Republic, tel .: +421/2/3231 3220, e-mail: statny.dozor @ pdp.gov.sk, web: www.dataprotection.gov.sk.

How are cookies processed?

Cookies are used by most websites and servers to deliver a host of basic Internet services. When you shop online, cookies serve for example to remember the items you have previously added to your shopping cart. Cookies also allow your site to store your preferences (e.g., language or login) and use it for your future visit. Using cookies, it is also possible to collect statistics about user activity, such as the number of unique page visitors per month that are very valuable to the operator, or allow for a better, user-friendly service.

Cookies can be split by validity into:

• session cookies that remain stored in your browser only until you close your browser,
• Permanent cookies that remain stored in your browser for as long as their life spans or if you do not manually delete them (cookie storage time in your browser depends on cookie settings and settings for your browser).

and by features on:

• essential that are essential to the functionality of our website,
• preferences that allow our website to remember information that changes how the website is reporting or what it looks like (such as the preferred language or region where you are located), these cookies are not necessarily necessary for the functioning of our website, but improve the functionality and practicality of their use,
• analytical tools that help us analyze your experience on our website (User Experience) and understand how you use our website,
• conversion, for performance analysis of individual sales channels,
• tracking, which helps us to measure the performance of our sales channels in combination with our conversions.

We also use third-party cookies that track multiple websites in order to provide you with personalized content and advertising on third-party websites and other sales channels.
Through conversion cookies on our website, we count the number of orders that were sent after the customer came to our website by clicking on an ad on our ad partner sites or by linking through a link located on those partner’s websites. This is how we perform an analysis of the performance of our individual sales channels, which results in financial billing between us and our advertising partners. Conversion cookies can not be identified by you, so it’s not personal data. Our ad partner only receives information about the total number of users who clicked on the ad or made an order with us.

Where can I learn more about the processing of personal data and privacy on the Internet?

Browser settings and cookies settings:
You may change your browser settings to remove or prevent the storage of cookies on your computer or mobile device without your explicit consent. For information on setting cookies, see the appropriate section of the browser help.

How it works on the most commonly used browsers can be read here:

Internet Explorer: https://support.microsoft.com/help/17442/windows-internet-explorer-delete-manage-cookies
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Safari: http://support.apple.com/kb/PH5042
Adobe (flash cookies): http://www.adobe.com/privacy/policies/flash-player.html

You can also visit http://www.youronlinechoices.com/czsk/ (Czech), www.allaboutcookies.org (in English) or www.aboutads.info/choices (English) to learn about the options for refusing certain targeted advertising activities offered by some third parties with whom we cooperate. You will need to visit the websites of the individual browsers and devices that your disagreement should be covered with. Because opt-in tools may be cookie-dependent, you may need to re-visit these sites if you delete cookies and re-set preferences.

Are children’s data also processed?

Our websites are not intended for children under the age of 16. Therefore we do not deliberately collect their personal data. If we find that we have obtained personal data for infants under 16 years of age, we will take steps to delete these data as quickly as possible, except when we are bound by the applicable law.

Conclusion

Legislation, as well as our business strategy and the associated ways of processing your personal data may vary. If we decide to update these policies, we will place changes on our site and we will notify you of these changes. In cases where there is a major change to these policies, or if the law so directs, we will notify you in advance. We ask you to read this policy carefully and to further communicate with us or use our Web site to periodically review these policies.