GENERAL PROVISIONS

These General Terms and Conditions govern the rights and obligations of the parties arising out of a purchase contract concluded between the seller, Richard Tušan, Liesková 5, 040 01 Košice, Slovakia, IČO: 17165296 (Reg. No. 805-4122), IČ DPH: SK1020647430 (hereinafter referred to as the “Seller”) and buyer, the subject of which is the purchase and sale of the goods on the seller’s abc4dog.com e-commerce site.

Supervisory Authority:
SOI Inspectorate for Košice Region, Vratna no. 3, 043 79 Košice 1, Department of Technical Control of Products and Consumer Protection, tel. No .: +42155/6220781, fax no .: +42155/6224 547, e-mail: ke@soi.sk

Contact details of the seller:
email: abc4dog@gmail.com
phone: +421 905 222 674
IBAN account number: SK77 1100 0000 0026 2411 1891, Tatra banka a.s. Hodzovo nam.3, 81106 Bratislava
Address for Claims, Withdrawal, Complaints and Complaints: Ing. Richard Tusan, Lieskova 5, 040 01 Košice, Sovakia.

The parties agree that the Buyer, by sending an order to the Seller, confirms that he agrees that these General Terms and Conditions and their Terms and Conditions will apply to all Purchase Agreements concluded on any e-commerce Website operated by the Seller under which the seller will deliver the goods presented on the buyer’s website to the buyer (the “purchase agreement”) and all relations between the seller and the buyer, arising in particular when the purchase contract is concluded and the goods claim is made. The General Terms and Conditions are an integral part of the Purchase Agreement. In the event that the seller and buyer enter into a written purchase agreement in which they agree terms different from the general terms and conditions, the provisions of the purchase agreement will be prior to the General Terms and Conditions. The list of merchandise on any e-commerce site operated by the seller is a catalog of commonly supplied goods and the seller does not guarantee the immediate availability of all the goods. The availability of the goods will be confirmed to the buyer based on the Buyer’s order. The seller is bound by his offer of goods presented on any seller’s website, including the price within a 24-hour period from the dispatch of the notice of receipt to the buyer.

METHOD OF CONCLUDING THE TERMS OF CONTRACT

The Purchase Agreement is concluded by binding acceptance of the Buyer’s Purchase Purchase Buyer’s Purchase Contract in the form of a Buyer’s Email Message sent to the Seller and / or Buyer’s filled-in and sent form on the Seller’s website and / or in the form of a Buyer’s Telephone Order to the Seller (the “Order”). Binding acceptance of the buyer’s order to the seller is a telephone and / or email confirmation and / or a private message confirmation to the buyer that the buyer accepts the order after the buyer has received the order and has checked the availability and delivery date of the buyer’s goods as “order confirmation”.
Binding Acceptance of the Order includes details of the name and specification of the goods whose sale is the subject of a sales contract, further details of the price of the goods and / or other services, the name and location of the goods to be delivered and details of the price, transport of goods to the agreed place of delivery of the goods for the buyer, or other data.

RIGHTS AND OBLIGATIONS OF THE SELLER

Seller is required to:
a.) to deliver, on the basis of an order confirmed by the seller to the buyer, goods in the agreed quantity, quality and time and pack it or equip for transportation in the manner necessary for its preservation and protection,
b.) to ensure that the delivered goods comply with the applicable Slovak legislation,
c.) send the buyer at the latest together with the goods, in writing or in electronic form, all the documents required for the taking over and use of the goods and other documents prescribed by the applicable legislation (assembly, service and use instructions in the Slovak language, warranty card, delivery note, tax document).
The seller has the right to a proper and timely payment of the purchase price from the buyer for the delivered goods.

RIGHTS AND OBLIGATIONS OF THE BUYER

The consumer is entitled to withdraw from the contract in writing within 14 calendar days (Act No. 102/2014 on consumer protection in the sale of goods or services under a distance or off-premises contract) from the date of receipt of the goods or the conclusion of a service contract.
By withdrawing from the contract, the contract is abolished from the outset.

Within 14 business days of the date of withdrawal, the consumer shall return the goods to the seller regardless of whether the goods have been used or have made errors that the consumer did not do. Appropriate care for goods must be preserved. Repayment costs are borne by the consumer only if the product fully meets the quality requirements and is not mistaken.
buyer:
a.) take the purchased or ordered goods,
b.) will pay the seller the agreed purchase price within the agreed maturity period, including delivery costs,
c.) he / she shall acknowledge receipt of the goods with his / her signature or signature by the person entrusted with it.
The buyer has the right to deliver the goods in the quantity, quality, time and place agreed by the parties in the binding acceptance of the order.

TERMS OF DELIVERY

The item is sold based on the exhibited models, catalogs, datasheets and samplers of the seller placed on the seller’s e-shop website. On the day the order is made, the seller confirms the buyer receipt of the order by e-mail, by phone with information on when the goods will be delivered. If the seller will not be able to send the order to the buyer within 48 hours (on working days), he will immediately inform the buyer of the proposed delivery time.

The price of the goods is charged according to the valid price list of the Slovak Post or other shipping company.
Calculator for calculating the postage price of Slovak Post
A maximum of € 1 may be charged for postage.

The buyer will take delivery of the goods at the place specified in the buyer’s acceptance of the buyer’s order.

The place of delivery of the goods is the place specified in the acceptance of the order by the seller, unless the parties agree otherwise in the purchase agreement. If the seller delivers the goods to the purchaser at the place specified in the purchase contract by the buyer, the buyer shall take the goods in person or ensure that the goods are taken over by the person authorized to do so in the absence of the goods in the purchase contract and to sign the delivery and delivery.

The third person empowered to take over the goods specified in the purchase contract is obliged to submit to the seller the original or a copy of the purchase contract and proof of payment of the goods and a written authorization. If it is necessary to replenish the goods due to the buyer’s absence at the place specified in the purchase contract, all costs incurred by the buyer are paid by the buyer, in particular the repeated delivery of the goods to the place of destination in the purchase contract. Goods shall be deemed to have been delivered at the time of delivery of the goods to the address indicated in the binding acceptance of the order and received at the time of physical receipt of the goods by the buyer, his authorized representative or the refusal of the goods to be taken over by the carrier in the delivery and delivery report.

The buyer checks the consignment, that is, the goods as well as its packaging immediately after delivery. If the buyer discovers that the goods or the packaging of the goods is mechanically damaged, he shall notify the carrier and, in his presence, check the condition of the goods. If the goods are found to be damaged, the purchaser shall be obliged to make a record of the extent and nature of the damage to the goods, the accuracy of which shall be certified by the carrier. On the basis of such a written record delivered to the seller, the seller may subsequently provide for the removal of the defect of the goods, the rebate on the goods or, in the case of unrecoverable defects, the goods to be delivered to the buyer.

If the seller fails to comply with the contract because the ordered goods can not deliver or service, he is obliged to inform the consumer without delay and return the price paid for the goods or advance within 15 days if the seller and the consumer do not agree to a replacement. If the seller and the consumer do not agree to a substitute performance, the seller is required to compensate for all proven costs incurred by the consumer in order to order the goods or services. In the case of substitute performance, the seller is obliged to supply the consumer with the goods or provide the service of the same quality and price.

EVENTS / SALES

If the items labeled “share” or listed in the “SALE” section are in limited amount, these prices are only paid until stocks are sold out. Shares are not matched; for one product (parcel), multiple shares can not be redeemed at once (unless stated otherwise). The discount price for postage does not apply to products in the “SALE” category.

PURCHASE PRICE

Buyer is obliged to pay the seller the purchase price of the goods agreed in the purchase contract and / or according to the seller’s price valid at the time of conclusion of the purchase contract, including delivery costs (hereinafter referred to as the “purchase price”) pursuant to Act No. 18/1996 Coll. as amended:
a.) by delivery at the place of delivery,
b.) by mail through a postal service provider,
c.) payment by wire transfer to the seller’s account on a proforma invoice, invoice or binding acceptance of the order.

The seller reserves in justified cases (eg: the buyer does not receive the ordered goods on the delivery, the absence of ordered goods in the warehouse, etc.) do not allow one or more of the forms of payment mentioned in the previous point. In the event that the buyer pays the seller the purchase price by cashless transfer, the day of payment is the day on which the entire purchase price was credited to the seller’s account.

The buyer is obliged to pay the seller the purchase price for the agreed goods within the term of the purchase contract, but at the latest when the goods are taken over. If the buyer pays the seller the purchase price for the goods negotiated in the purchase contract, the buyer is entitled to withdraw from the purchase contract and demand repayment of the purchase price only in accordance with the valid legal regulations of the Slovak Republic.

In the event that the buyer withdraws from the purchase contract after the goods have been delivered to a third party for the carriage of the goods, the seller is entitled to reimbursement from the buyer for the ordering and transportation of the goods. In the event that the buyer does not pay the buyer the entire purchase price when the goods are taken over, the parties agree that the seller is entitled to withdraw from the purchase contract and claim from the buyer compensation for the costs incurred for the ordering and delivery of the unpaid goods. Assembly and leasing costs are not included in the purchase price of the goods and the seller is not required to provide the services to the buyer.

NON-COMPETITION OF OWNERSHIP AND TRANSFER OF DAMAGE TO DAMAGE TO DAMAGE

The buyer acquires ownership of the goods until the full purchase price for the goods is paid in full.

REPRESENTATION OF LIABILITY, WARRANTY, ADVERTISING

The seller is responsible for the error of the goods and the buyer applies the claim immediately to the seller in accordance with the valid claiming order. Claims handling are covered by a valid complaint policy. Buyer sends an order to the seller confirming that he has been duly informed about the terms and manner of claiming the goods, including the details of where the claim can be lodged, and the performance of warranty repairs in accordance with § 18 ods. 1 of Act no. 250/2007 Z.z. on Consumer Protection and on Amending the Act of the Slovak National Council no. 372/1990 Coll. on Offenses as amended (hereinafter referred to as the “Act”).
The Complaint Order applies to the goods purchased by the buyer from the seller in the form of an e-commerce on the seller’s e-shop website, or by electronic mail or otherwise.

The Complaint Order in this form is valid for all business cases unless other warranty terms are negotiated. The buyer has the right to apply a warranty to the seller for goods that display errors that have been caused by the manufacturer, supplier, or seller, covered by the warranty and purchased from the seller.

The buyer will check the goods when the goods are taken over. Once a product has been found to be defective, it can claim the errors found during this inspection. During the warranty period, the customer is entitled to a free removal of the error after presentation of the goods, including accessories, or the authorized representative of the seller together, a warranty certificate (if issued), a proof of purchase of the goods. If the goods are defective, the customer has the right to file a complaint with the seller in accordance with the provisions of § 18 par. 2 of the Act by e-mail or by telephone.

Claims for goods to be objectively submitted to the seller shall commence on the day on which all of the following conditions are met:
a.) the claimed product has been submitted by the consumer to: Ing. Richard Tusan, Lieskova 5, 040 01 Košice, Slovakia
b.) along with the product complained of, a proof of purchase – cash receipt (invoice), warranty card, if issued, name and address of the consumer, or telephone contact, exact description of the error of the goods, or the error of the goods.

A sample complaint form is available at https://abc4dog.com/wp-content/uploads/2020/10/Reklamacny-formular.pdf
A claim for goods that can not be objectively submitted to the seller and which is firmly embedded begins on the day that all of the following conditions are met:
a.) after the e-mail or telephone agreement of the buyer to the seller,
b.) the inspection of the claimed goods by a third person, determined by the seller, who will issue a written confirmation to the buyer.

The commencement of the claim is also the date of the claim. Returning goods shall be made by the buyer to the seller’s place of residence or to the place specified in these claims. The seller is obliged to accept a complaint at any premises where the claim is accepted, that is, at his headquarters, in accordance with the § 18 par. 2 of the Act.

At the place of receipt of complaints, the seller is obliged to ensure the presence of the person charged with handling claims in accordance with § 18 par. 3 of the Act.
The buyer is obliged to complain about the goods’ mistakes at the seller without undue delay. On the date of receipt of the claim, the seller will issue a receipt to the buyer in writing, for example, in the form of a letter or a written form in which it is obliged to accurately identify the errors of the goods in accordance with the provisions of art. § 18 par. 5 of the Act.

The seller claims a claim for goods immediately, in more complex cases within 3 days of the beginning of the complaint procedure. Complaint can not take longer than 30 days. The buyer does not apply a warranty for errors that were notified to the seller at the time of the conclusion of the contract.

The right to apply the warranty to the seller by the buyer expires:
a) By not submitting a proof of payment (a copy of the document we recommend to the buyer to ensure and keep it), the delivery note or warranty card (if issued), accessories,
b) upon expiration of the warranty period of the goods,
c) mechanical damage to the goods caused by the buyer,
d) use of the goods under conditions which do not correspond to their humidity, chemical and mechanical effects to the natural environment,
e) improper handling, handling or neglect of the care of the goods,
f) damage to goods by excessive loading or use contrary to the conditions stated in the documentation, general principles, technical standards or safety regulations valid in the Slovak Republic,
g) damage to goods by irreversible and / or unpredictable events,
h) damage to the goods by accidental destruction and accidental deterioration,
i) unintentional interference, transport damage, damage to water, fire, static or atmospheric electricity, or other force majeure,
j) unauthorized interference with the product.

Seller is required to process a complaint and terminate the claim in one of the following ways:
a) handing over the repaired goods,
b) the exchange of goods,
c) by returning the purchase price of the goods,
d) payment of an appropriate discount on the price of the goods,
e) a written request for the seller to receive the specified performance,
f) a reasoned rejection of the goods claim.

The seller is required to furnish a claim to the buyer to issue a written document no later than 30 September days from the date of the claim. The warranty period is 24 months from the date of the purchase contract. The warranty period is prolonged by the time, after which the buyer could not use the goods for warranty repair of the goods. In the case of a replacement for the new product, the buyer will receive a document on which the replacement will be given goods, and any further claims, are applied on the basis of the new delivery note and this claim document. In the case of replacement of goods for a new one, the warranty period starts to run again from the receipt of new goods. All warranty repairs that are lawfully applied are free of charge.

With respect to a removable error, the complaint will be provided as follows:
a.) the seller will ensure the removal of the error, or
b.) the seller of the wrong goods is exchanged for a new one, identical to the product complained of.

In the case of an error that can not be eliminated, a multiple repeatable error or a number of miscellaneous deleterious errors that prevent the goods from being properly used as error-free, the seller shall provide a complaint:
a.) the cancellation of the contract of sale or, at the request of the customer, the exchange of goods for other identical or better technical parameters, or
b.) in the event that the seller can not exchange the goods for another, he shall reclaim the claim by issuing a credit note for faulty goods.

For the purpose of claiming, the occurrence and removal of the same deletable error more than two times is considered a repeated deleterious error. For the purpose of claiming, the occurrence and removal of more than two mistaken mistakes are considered to be a number of misleading mistakes. In the event that the seller terminates the claim as a legitimate reason for declining the claim but the product error by the consumer is objectively present and has not been removed, the buyer may exercise his right to remove the goods error through the court. The warranty does not apply to improper installation, respectively. failure to observe the procedure in the assembly and use instructions.

Person authorized by the manufacturer to perform warranty repairs: Ing. Richard Tusan, Lieskova 5, 040 01 Košice, Slovakia

Basic Terms of Claim

The product’s change (properties) that arose during the warranty period due to its wear, misuse, inadequate or inappropriate treatment due to natural changes in the materials from which the goods are made as a result of any damage to the buyer can not be considered as a defect; other misconduct.

The seller undertakes to resell the claim made promptly, no later than 30 calendar days from the date of the claim, unless the seller and the buyer agree otherwise. The complaint must be promptly determined by the seller, in complex cases no later than within three business days of the date of the claim, in justified cases (in particular, if a complex technical assessment of the product is required) no later than 30 days after the date of the claim. The seller’s response to the claim will be sent in writing to the buyer’s address.

Removable errors

Removable errors are also considered as errors that can be repaired without affecting the look, function, and quality of the goods. The seller will repair the product at his own expense. In the case of a removable error, the buyer has the right to withdraw from the contract if:
– the complaint was not provided within 30 days of its application and no other agreement was reached
– Removable error occurs even after it is deleted

Non-removable errors

An unrecoverable error is considered to be an error that can not be eliminated, or its removal would result in a change in the product’s properties. In the case of an unrecoverable error, the buyer is entitled to withdraw from the contract or to request the exchange of goods. The buyer has the right to a refund if the same removable error for the same product has been repeated three times in succession. In the event that the purchaser fails to withdraw from the contract for uninsurable error or does not request the exchange of goods, he is entitled to a discount on the price of the goods which directly corresponds to the unresolved error.

Claim procedure

fill out the claim form,
goods send to our address: Ing. Richard Tušan, Liesková 5, 040 01 Košice, Slovakia (not on delivery) together with all attached documents (we recommend insuring the shipment and sending it by registered mail!),
We then inform you of your registration of your claim, without delay, no later than 5 working days after the receipt of the goods, you will be notified whether your claim has been acknowledged (legitimate) or unrecognized (unauthorized)
we will inform you about the next steps.

The warranty does not apply to:

a) defects caused by excessive use,
b) incorrect use of the product,
c) improper storage,
d) defects to which the seller was alerted at the time of the conclusion of the contract,
e) the expiration of the warranty period of the goods
f) for gifts

COPYRIGHT

Copyrights are governed by Act No. 121/2000 Coll. about copyright.

PERSONAL AND PAYMENT DATA AND ITS PROTECTION

The parties have agreed that the buyer, if he is a natural person, is obliged to notify the seller of his name and surname, address of permanent residence, including postcode, telephone number and e-mail address. The parties agree that if the buyer is a legal entity, he is required to notify the seller of his business name, address, including postal code, VAT ID, VAT ID, telephone number and email address.

The Buyer declares that he agrees in accordance with § 7 par. 1 of Act no. 428/2002 Z.z. on the protection of personal data as amended, in order to process and store the personal data of the seller, in particular those mentioned above and / or which are necessary for the activities of the seller and process them in all their information systems.

The seller undertakes to treat and store the buyer’s personal data in accordance with applicable Slovak legislation. The buyer grants the seller this permission for an indefinite period of time. The Buyer may at any time withdraw consent to the processing of personal data at any time in writing.
The seller does not come in contact with information about payment cards nor with information about login currency or passwords or codes entered by the buyer when paying for goods.

The processing of personal data takes place in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (read more)

WITHDRAWAL OF THE BUILDING AGREEMENT

If the seller fails to comply with the contract because the ordered goods can not deliver or service the service, he is obliged to inform the buyer without delay and return the price for the goods agreed in the purchase or advance payment within 14 days, unless the consumer and the seller agree otherwise.

The buyer is entitled to withdraw from the purchase contract within 14 days of the receipt of the goods without giving any reason in accordance with the provisions of art. § 7 par. 1 of Act no. 102/2014 Z.z. on consumer protection in the sale of goods or the provision of services on the basis of a distance contract or a contract concluded outside the premises of the seller and on the amendment and amendment of certain laws (hereinafter referred to as the “Consumers Consolidation Act”). The seller is obliged to take over the goods and return the consumer the price paid for the goods, including the costs incurred by the consumer in connection with the ordering of the goods or service, within 14 days from the date of delivery of the cancellation. Repayment costs are borne by the consumer.

FROM WHICH THE TREATY CAN NOT BE DISCHARGE WITHOUT STATEMENT OF THE SUBMISSION

Unless otherwise agreed between the seller and the consumer, the consumer can not withdraw from the contract without giving any reason to do so:
a) the provision of the service when the service has begun to be performed before the expiry of a period of 7 working days,
b) the sale of goods or the provision of services the price of which depends on the movement of prices on the financial market (eg shares)
c) the sale of goods made in accordance with the requirements of the consumer (eg custom collars and tailings)
d) the sale of goods which, having regard to their characteristics, can not be returned,
e) the sale of goods which are subject to rapid misuse (eg food),
f) the sale of sound or images recorded by the consumer,
(g) the sale of computer programs which the consumer has unpacked,
h) sale of newspapers, magazines and periodicals,
i) lotteries and other similar games.

The Buyer, by sending an order to the Seller, confirms that he has timely and duly informed Seller of the Seller’s information obligations stated in these Business Terms and Conditions. § 10 of the Consumer Protection Act for mail order sales.

The buyer withdraws from the contract in writing. Upon withdrawal from the purchase agreement under the foregoing point of these General Terms and Conditions, the Buyer shall identify the buyer’s identification, the order number and date, the exact specification of the goods, the manner in which the seller shall return the already received performance, in particular the account number and / or postal address. At the same time with the withdrawal from the purchase contract, it is obliged to submit / send to / the seller the goods together with the accessories, including the documentation, the instructions, the warranty card, the original of the proof of payment. In the event that the buyer withdraws from the contract and submits the goods to the seller, , the seller returns to the buyer the already paid purchase price for the goods stated in the binding acceptance of the order or within 14 days from the day of taking over the withdrawal from the purchase contract and the delivery of the goods to the seller by non-cash transfer to the buyer’s account specified buyer.

The seller shall return the purchase price, in the case of a valid withdrawal, to the purchaser, including the costs incurred by the buyer in connection with the ordering of the goods, if the buyer together with the goods provides the seller with written proof of the costs incurred by the buyer in connection with the ordering of the goods. Repayment costs are not borne by the buyer only if the goods did not fully meet the qualitative requirements and were at the same time erroneous. Goods of the same or similar characteristics as mentioned in the offer of the goods on the seller’s website are considered to be goods corresponding to qualitative requirements.

The cost incurred by the buyer for the ordering of the goods is the cost of making the order, in particular the cost of making a telephone call by which the buyer made an offer to enter into a purchase contract or the buyer’s purchase price for the seller’s website during which the buyer filled out and sent a form to order the goods on a website or write and send a mail with an order for the goods.

MAKING FLEXIBILITY

The Buyer is obliged to keep confidentiality of all the information that is made available to him regarding deliveries from the seller and which may, in the circumstances, be considered to be business secrets or business secrets and to be kept confidential, except for the information known from public resources.

FINAL PROVISIONS

The seller reserves the right to change these general terms and conditions. The obligation to notify in writing changes to these general terms and conditions is met by placing the seller on the seller’s e-shop website. In the case where the purchase contract is concluded in writing, any change to it must be in writing. The parties have agreed that the communication between them will be in the form of e-mail messages.

Relationships not governed by these general terms and conditions are governed by the relevant provisions of the following laws and regulations:
a. Act no. 108/2000 Z.z. on consumer protection in the case of door-to-door sales and mail order sales (as amended)
b. Act no. 22/2004 Z.z. on electronic commerce and amending Act no. 128/2002 Z.z. (as amended);
c. Act no. 250/2007 Z.z. on Consumer Protection and on Amending the Act of the Slovak National Council no. 372/1990 Coll. on offenses (as amended),
d. Act no. 40/1964 Z.z. Civil Code (in the wording of valid novels).
These General Business Terms become effective against the buyer by entering into a purchase contract. The Buyer, by sending the order, confirms that he has read and agrees to these General Terms and Conditions.

SAMPLE FORM FOR THE DISPOSAL OF THE TREATY

(fill in and send this form only if you wish to withdraw from the contract, the form is also available in electronic format at https://abc4dog.com/wp-content/uploads/2020/10/Odstupenie-od-kupnej-zmluvy-formular.pdf

SAMPLE FORM FOR THE DISPOSAL OF THE TREATY
(fill in and send this form only if you wish to withdraw from the contract)
– To Ing.Richard Tušan, Liesková 5, 040 01 Košice, Slovakia, abc4dog@gmail.com:
– We hereby declare / notify * that we are withdrawing / withdrawing from the contract for these goods / from a contract to provide this service *: …………..
– Date of booking / date of receipt * …………..
– Name and surname of consumer / consumer * …………..
– Address of consumer / consumer * …………..
– Signature of the consumer / consumer * (only if this form is submitted in paper form) …………..
– A date …………..
* Delete as appropriate.

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THE LAW ON THE APPLICATION OF THE CONSUMER’S RIGHT TO WITHDRAW FROM THE TREATY

RIGHT TO WITHDRAW FROM THE TREATY

1. You have the right to withdraw from this contract without giving a reason within 14 days.
2. The withdrawal period expires after 14 days from the date on which you or the designated third party other than the carrier takes over the goods.
3. In exercising the right to withdraw from the contract, please inform us of your decision to withdraw from this agreement by a unambiguous statement (for example, by letter sent by registered mail or by email requesting a read receipt) to Ing. Richard Tusan, Lieskova 5, 040 01 Košice, Slovakia, abc4dog@gmail.com. For this purpose, you can use the template to withdraw from the contract.
4. The withdrawal period is retained if you send notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

CONSEQUENCES OF WITHDRAWAL OF THE TREATY

1. Upon termination, we will refund all payments you have made in connection with the conclusion of the contract, in particular the purchase price, including the cost of delivering the goods to you. This does not apply to additional costs if you have chosen a different kind of delivery, such as the cheapest common delivery method we offer. Payments will be refunded to you without undue delay, no later than 14 days from the date on which your notice of withdrawal will be served to us, and the condition provided in par. 2. Payment will be made in the same way as you used for your payment if you explicitly disagreed with another payment method, without charge of any additional fees.
2. The payment for purchased goods will be paid only upon delivery of the returned goods back to our address: Richard Tusan, Lieskova 5, 04001 Kosice, Slovakia.
We recommend insuring the shipment and sending it by registered mail!
3. In case of return of damaged goods or goods that show signs of wear or even soiling by testing (for example dog hair), abc4dog may charge the buyer compensation covering the cost of removing traces of damage or wear, the amount of which may be deducted from the sale price subject to return in favor of the buyer.